Question 1

Do I need a WhatsApp Business account?

Accepted Answer

Yes. The clinic connects its number through WhatsApp Business from Meta, on the WhatsApp settings page.

Question 2

Are these two services part of the plan?

Accepted Answer

They are add-on services you can add to any plan, and each price is shown in the availability table.

Question 3

Can posts be scheduled?

Accepted Answer

Yes on Facebook and Instagram. For X, TikTok and Snapchat the system reminds the team to post by hand.